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Customer Calls Categorised
Each interaction is categorised within the Contact Centre Telephony application - Customer Interaction Centre (CIC) at the end of each interaction using what is known as a... -
Customer Call Types
Pathway is the application used to log each interaction received via the ACC Customer Centre (phone calls, emails, counter visits and web chats). Each interaction is logged by a... -
Customer Interaction Volumes
The Interaction Volumes are determined from our Contact Centre Telephony application - Customer Interaction Centre (CIC). CIC handles and routes all calls, emails, and web chats... -
From data.brisbane.gov.au Contact Centre — Customer requests — Footpath maintenance
Details of open requests for footpath maintenance reported by customers to Brisbane City Council. This is a spatial dataset that contains the location and details of the... -
From data.brisbane.gov.au Contact Centre — Customer requests — Tree maintenance
Details of open requests for tree maintenance reported by customers to Brisbane City Council. This is a spatial dataset that contains the location and details of the requests.... -
From data.brisbane.gov.au Contact Centre — Customer requests — Tree removal
Details of open requests for tree removal reported by customers to Brisbane City Council. This is a spatial dataset that contains the location and details of the requests.... -
From data.gov.au Southern Grampians Garbage Collection Zones
Garbage collection zones for Southern Grampians Shire Council. Includes the towns of: Balmoral, Byaduk, Byaduk North, Coleraine, Dunkeld, Glenthompson, Hamilton, Penshurst and... -
From data.gov.au Southern Grampians Waste & Recycle Next Collection Date
Spread sheet with next waste service collection dates per property -
From data.gov.au NGSC-PAGMaintenanceArea
Parks and Garden Maintenance Areas -
From data.gov.au NGSC Water Dams
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From data.gov.au NGSC asset playgrounds
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From data.gov.au NGSC Roads Current
Current dataset of road network. September 2019 Polyline data for location of roads registered with council across the Northern Grampians Shire region. Field Descriptions... -
From data.gov.au NGSC Asset Land
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From data.gov.au NGSC Asset Kerb
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From data.gov.au NGSC Asset Footpaths
Polyline geospatial data of Footpaths for the Northern Grampians Shire Council using updated asset identification code -
From data.gov.au NGSC Asset Drainage Pipes
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From data.gov.au NGSC Asset Drainage Pits
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From data.gov.au NGSC Car Parks
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From data.gov.au NGSC Asset Bridges
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From data.gov.au NGSC Asset Major Culverts