Frequently Asked Questions
Here are some FAQs that might help you use DataSA.
If you still need additional support do not hesitate to contact us at firstname.lastname@example.org
What do I do if I cannot find the data that I need?
We are still collecting data for our database. However, we might still be able to help you. To place a data request just follow this link: Request a dataset | Data.SA.
We will get back to you as soon as we can.
Why do I have this error ‘404 Not Found – Resource not found’ ?
If you have manually entered in the link please make sure it is entered correctly.
Where can I find cadastral data?
Since October 2017, Land Services SA is the exclusive provider of certain lands titling and valuation services on behalf of the State of South Australia. For access to information relating to lands titling and registration, valuation, spatial ad cadastral data you should contact Land Services SA.
Under the agreement with Land Services SA, ‘Government Entities’; which includes South Australian and other State Government Agencies, Commonwealth Agencies, Local Government authorities, and Universities for academic purposes, can still access Land Services SA information. For more information and access to land-based data, Land Services SA can be contacted through: AGD.DataRequestsORG@sa.gov.au
More information can be found here: https://www.landservices.com.au/
Where can I find crime statistics by suburb?
Where is the option to upload my organisations dataset?
How do I delegate a new staff member to have publisher access?
Rather than using a previous account which had publisher access, please re-submit a DataSA Publisher Access Form and send it to email@example.com.
Additionally, if a staff member has left your organisation or no longer needs access to DataSA, please contact us at firstname.lastname@example.org
How do I add another publishing user account to an existing organisation?
To add another publishers account to your Data.SA access you will need to submit a DataSA Publisher Access Form.
- If you are linking an existing user to your organisation, list their username AND their first and last name in the Publisher Access Form.
- If you need to create a new user, you can just fill in their first and last name and we will create a user account for you.
Once filled out, please send it to email@example.com
Make sure you use your department/organisation’s email account to send us your publishers access form.
Why do I have this error ‘403 Forbidden – Unauthorised to create a package’ ?
First, check that you are logged into your account.
Second, check that your account has authorised publisher access. If it does not, please fill in the DataSA Publisher Access Form and send it to: firstname.lastname@example.org